How can we help you?
Is the EPG not displaying or updating on Tivimate? Here's the solution.
📅 Force EPG update in TiviMate (TV guide empty or blocked)
If the TV guide (EPG) does not appear, remains empty or stops updating in TiviMate, You can force a manual recharge directly from the application settings.
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🛠️ Steps to correct the problem :
- Open the TiviMate
- Go to Settings / Paramètres
- Enter the EPG
- Press Clear EPG (Clear EPG)
- Then press Update EPG (Update EPG)
⌛ Wait a few seconds: the TV guide should reload and the programs should be displayed again.
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✅ Adjust automatic update frequency :
- From Settings / Paramètres from TiviMate
- Go to EPG
- Locate the Update interval (update interval)
- Select the desired frequency (in hours) for the EPG to update automatically.
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💡 Tips if the EPG still doesn't come back :
- Close and reopen the application TiviMate
- Check your Internet connection (Wi-Fi or wired)
- Restart device (Box, Fire Stick, Android TV, etc.)
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ℹ️ Reminder: what is the EPG for?
The EPG (Electronic Program Guide) displays current and upcoming programs for each channel.
It's handy for seeing what's on and planning your viewings, but it doesn't prevent channels from working if the channel list is properly loaded.