🔊 Solve audio problems in TiviMate (weak sound, no sound, AC3)

🔊 Solve audio problems in TiviMate (weak sound, no sound, AC3)

If you have weak sound, no sound on certain channels or problems with AC3/Dolby audio, here are the most effective solutions in TiviMate.

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🛠️ Step 1 - Check your device's audio output

• Make sure that the volume on your device (TV, Box, Fire Stick) is not muted or too low.
• Disable special audio options (Dolby, DTS, passthrough) if your TV doesn't support them.

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🎚️ Step 2 - Changing the audio decoder in TiviMate

1. Open TiviMate
2. Go to Settings / Playback
3. Go down to Audio decoder
4. Test : Auto → Hardware → Software

Some boxes read AC3 better in Software. Software often sets «no sound».

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🎵 Step 3 - Forcing another audio format

• While watching a channel, open the menu (OK or down arrow)
• Select Audio track (Audio track)
• Change tracks: AAC, MP3, AC3, etc.

Some channels offer multiple audio tracks. AC3 can give a silent screen if your TV doesn't support it.

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🔌 Step 4 - Check your connections (HDMI, sound bar)

• Change HDMI ports if you're using a sound bar or amplifier.
• Make sure that the HDMI-CEC does not automatically mute the sound.

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🔄 Step 5 - Restart the application or box

• Close TiviMate completely (force stop if Android)
• Restart device (TV / Fire Stick / Box)

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💡 Additional tips

• If the sound is very weak: set Playback → Volume boost in TiviMate.
• Some 4K streams use AC3 exclusively: use Software decoder if your TV doesn't support Dolby.
• Test several channels: the problem may only come from one specific stream.