How can we help you?
🔐 Unable to connect to my customer area on the Zenith TV website
🔐 Unable to connect to my ZenithTV account
If you are unable to access your customer account on our site, follow these steps to restore access:
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1️⃣ Reset your password
Go to the following page to reset your password:
https://zenithtv.net/mon-compte/lost-password/
Enter the e-mail address used for your purchase.
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2️⃣ No email received? Try another address
If no reset e-mail is received, check your spam folder and try with the e-mail addresses you may have used to place orders (personal, professional, secondary, etc.).
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3️⃣ Still blocked?
If you are still unable to connect :
- Contact our support team at [email protected]
- Or create a new account on the
Once your new account has been created, you can request to link your previous orders by writing to us.
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💡 Tip: Always use a valid e-mail address to which you have access, as all accesses, invoices and renewals are sent there.